TYAN Privacy Policy


TYAN Computer Corporation ("TYAN") and its affiliated companies respect your privacy and are committed to protecting it. TYAN also believes it is important to inform you about how we will use your personal data or information, and to give you choices about how the data will be used. Therefore, please read this privacy policy carefully.


SCOPE OF THIS PRIVACY POLICY

In general, this Privacy Policy applies to all personal information and data collected or used by TYAN, its affiliated companies and their websites and domains.


LINKS TO THIRD PARTY WEBSITES

The Website may provide links to third-party websites for your convenience and information. If you access those links, you are leaving TYAN's Website. TYAN does not control those websites or their privacy practices, which may differ from the Website. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by this Privacy Policy. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with TYAN; that sharing is governed by that third-party company's privacy policy.


AUTOMATICALLY COLLECTED INFORMATION


- Google Analytics

This Website uses Google Analytics, a website analytics service provided by Google, Inc.("Google") to help analyze how users use this site. Google Analytics uses "cookies", which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookies about your use of the Website (including your IP address) will be transmitted to Google.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For further information about how Google Analytics uses cookies and IP address data, see: http://www.google.com/analytics/learn/privacy.html


COLLECTION OF YOUR PERSONAL INFORMATION


- Technical Support

We will ask you to provide "personal information," meaning individually identifiable information such as your e-mail address, name, mailing address, telephone number, or persistent identifier (such as a customer number held in a cookie) which is associated with individually identifiable information, to fill out a registration for our technical support system. We may combine the information you provide on the Website with other information we may collect from you offline or from third parties so that we can more effectively tailor our Website, services, and offerings to you. If you provide us with personal information, you shall have the right, on reasonable prior notice, to inspect, change, amend, or delete such information.


- Newsletter management

We only collect the email address when you subscribe TYAN newsletter either by giving it from you or by permission to obtain it from your login social network accounts, such as Facebook. You can opt out of receiving TYAN newsletter at any time.

For TYAN newsletter delivery, we use MailChimp to manage our newsletter email lists. There's no third-party tracking in messages we send through MailChimp besides MailChimp's own analytics, which may aggregate how many subscribers open a message or click the links inside. Check detailed MailChimp's privacy policy at: http://mailchimp.com/legal/privacy


USE OF YOUR PERSONAL INFORMATION

TYAN may use your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some of our websites. You may choose your privacy preferences regarding such communications.

Unless you instruct us otherwise, TYAN may contact you to provide information about products, services, promotions, contests, or other activities or offerings that may be of interest to you. You can instruct us whether or not you wish to be contacted by checking or removing the check from the box indicating your preference as applicable at the place where your information is collected, or by other means (such as an e-mail request). In order to offer you a more consistent and personalized experience in your interactions with us, information collected through one of our services may be combined with information obtained through our other services. Non-personal data is aggregated for reporting about the Website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.


SHARING OF YOUR PERSONAL INFORMATION

TYAN will not sell, rent or lease your personal information to others. We will not share your personal information with third parties except in responding to your requests for products or services. TYAN shares customer information across companies working on our behalf and the business entities owned by us, but only as described above in this Privacy Policy.

We contract with third-party service providers and suppliers to deliver complete products, services and customer solution; our suppliers and service providers are required to keep confidential the information received on behalf of TYAN and may not use it for any purpose other than to carry out the services they are performing for TYAN. These service providers may change or we may contract with additional service providers to better accommodate our customers.

We will not share the personal information you provided with any other third parties unless: (i) with your consent; (ii) to respond to duly authorized information requests of governmental authorities; (iii) to comply with any law, regulation, subpoena, or court order, (iv) to help prevent fraud or to enforce or protect the rights and properties of TYAN or its affiliated companies; (v) to protect the personal safety or property of our employees, users, or the public; (vi) to handle your order or request, or process our invoice; or (vii) persons or companies with whom TYAN contracts to carry out the internal operations of the website or our business.

Circumstances may arise where, whether for strategic or other business reasons, TYAN decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is our practice to seek appropriate protection for information in these types of transactions.


COLLECTION AND USE OF CHILDREN'S PERSONAL INFORMATION

TYAN is committed to protecting the privacy of children and we encourage parents and guardians to take an active role in their children's online activities and interests. TYAN does not knowingly collect information from children under the age of 13 and TYAN does not target its websites to children under 13. It is TYAN's policy to comply with the law when it requires that a parent's or guardian's permission is secured before knowingly collecting, using, or disclosing personal information from children under the age of 13.


SECURITY OF YOUR PERSONAL INFORMATION

TYAN is committed to protecting the information you provide us. While TYAN cannot guarantee that unauthorized access will never occur, rest assured that we will take great care in maintaining the security of your personal information and in preventing unauthorized access to it through the use of appropriate technology and internal procedures. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.


CONSENT TO PROCESSING

By providing any personal information to the Website, all users, including without limitation users in the member states of the European Union, fully understand and unambiguously consent to the collection and processing of such information under this Privacy Policy.


CHANGES TO THIS PRIVACY POLICY

The terms of this Privacy Policy will govern the use and any information collected while it is in place. TYAN reserves the right to change or update the terms of this Privacy Policy at any time, so please re-visit this page as often as you wish. In case of any material change, we will post those changes and update the revision date in this document. Changes to this Privacy Policy are effective at the time they are posted to this Website, and your continued use of this Website after posting will constitute acceptance of, and agreement to be bound by, those changes.


CONTACTING US

We would be happy to address any concerns you may have about our privacy practices and policies. If you have any questions or concerns, you can reach us through our Contact Us page.



( This Privacy Policy was last updated on January 10, 2013. )